UX Designer - Anankei

Brussels BE

Our customer in the telecom is looking for a UX designer.

Role description
The UX Designers team works on both projects for Business & Residentials customers. The roadmap for Business Customers is growing very fast and very complex. Therefore the team is looking for an additional UX Designer.
He/She will focus on the several projects in the Entreprise division (EBU) and help in defining and validating the product design, wireframes but also need to conduct user research sessions, facilitate workshops, ...

The goal is to guarantee end to end digital user's experience on all touch points of the websites & web/mobile applications of the Customer.

Required Responsibilities
- collaborate with business to define and develop new concepts
- review and assist in refining business owners' requirements with user journeys, personas, ...
- define and validate wireflows/wireframes for new digital screens
- work in close collaboration with the design team (UI), PO's and the business analyst
- develop content for presentations/ UX business opportunities
- participate in short and long-term project efforts
- scheduling basic presentation concepts
- design and conduct user's research
- identify potential usability issue
- convert research findings into actionable results
- stay on top of new trends in usability
- help maintain the UX research library and toolkit
- provide coaching to less experience team members


Degree & Experience
- Bachelor's Degree in Computer Science, Information Systems, Graphic Design or related field or equivalent work experience
- Typically you already have a 3 to 5 years experience in conducting user experience research using a variety of research methods
- professional and relevant experience in UX on large digital business projects in large companies
- previous relevant work experience as UX Specialist
- experience in telecommunications sector is an asset

Technical skills
- web content management tools, platforms, e-commerce and self-servicing solutions

-analytical mind. Being able to handle a high complexity (environment, projects & requirements)
-coordination & autonomy
-adaptability & flexibility. Can show interpersonal skills.
-planning and organization
-excellent communication skills & assertiveness
-learn complex technologies
-results-focused & customer-focused. Can show pragmatic approach, workarounds when needed.

- Dutch and/or French (written and speaking).
- English (written and speaking).