Our Customer is a Telecom & ICT company operating in Belgium and on the international markets, providing services to consumers, businesses and the public sector.
Their advanced interconnected fixed and mobile networks offer access anywhere and anytime to digital services and data, as well as to a broad offering of multimedia content.
They invest in future-proof networks and innovative solutions, creating the foundations for sustainable growth.
- As Change Manager in Orion Projects (IT development), you set up de framework to implement Change Management in a structured way
- You build, lead and coach the Change Management project team
- You initiate and coordinate all specific actions related to the change management of the project, linked to each ADKAR model phase
- You define and follow-up adoption KPIs for the project
- Deep knowledge of ADKAR model
- CM certification would be a plus
- Minimum 3 years of experience as Change Manager for IT development projects
- Excellent interpersonal and communication skills
- Mastering facilitation methods and tools
- Good negotiation skills
- Fluent in English and in French or Dutch, good knowledge of the other national language