FULL_TIME

Design researcher / UX strategist - Ordina

2800 Antwerp, Belgium BE
2024-02-19
2024-02-25

 

Ordina is the digital business partner that uses technology and market knowledge to give its customers an edge. We help our customers stay ahead of change through smart digital end-to-end solutions, sustainable software solutions and the design and management of IT landscapes. 

 

Job description:

Your Impact

Together with our multidisciplinary team, from Service Designers tot UX researchers, UX- and UI designers, you will strive for user-friendly and accessible solutions. Design Thinking and User-centred Design are central to the way we work: both during the strategic and conceptual phases and during user research or actual design.

For us, design is not just about creating beautiful interfaces or adding a layer of aesthetics.

For us, design is mainly about solving complex challenges that allow us to make a difference in users' lives.

Where you're going to get started

Bold is the digital experience unit within Ordina, consisting of a talented team of 20 Design experts and 30 high-experienced Developers who together focus on conceiving, developing, implementing and optimizing customer-facing digital touchpoints, all with the aim of making a positive impact on brand and user experiences.

Bonus points 

  • You are familiar with modern design tools such as Sketch, Figma, Adobe XC, Axure, etc. 
  • Next to qualitative research methods, you are also familiar with quantitative techniques 
  • You can guide workshops and user tests in French 

 

Benefits

  • You contribute to challenging projects at top international and Belgian companies in diverse sectors
  • You work in a dynamic high-tech environment with a focus on knowledge and innovation, an open no-nonsense business culture with space for personal initiative
  • You keep your technical and social skills up to date at our Ordina Academy  
  • Real opportunities to grow within the company and clearly define your career based on a Human Talent Management program
  • Regular fun team events and knowledge sharing sessions
  • An attractive salary and fringe benefits such as a company car, laptop, telephone allowance, meal vouchers, insurance package etc.-



Profile description:

This is you

  • You have 3-4 years of relevant experience as a UX/CX expert and you have worked in several multidisciplinary teams and environments 
  • On the basis of a high level briefing you can sum up a challenge. Together with colleagues and clients you can work out an appropriate approach that will result in the right insights and sustainable solutions. 
  • You know how to prepare and guide workshops with clients, users and other stakeholders. You can change the format depending the phase we are currently in (discovery or define phase).  
  • You are familiar with a broad range of design thinking, user research, lean and agile methods & techniques such as observations, journey maps, interviews, co-create workshops, user testing, etc. 
  • You can synthesize the results of your research and you can present your insights in a clear way to different stakeholders. Storytelling is in your DNA 
  • You can convert your insights from the ideation phase to concepts, an information architecture, wireframes and prototypes. You take into account accessibility and usability standards and best practices 
  • You have strong communication skills that you use to create clarity amongst your colleagues, clients and stakeholders 
  • As a senior consultant you are the first point of contact for our clients, you are actively involved in projects assigned to you and you guide less experienced colleagues in the process 
  • You believe in the power of human-centered-design to arrive at sustainable digital solutions. You look at behavior and not opinions. The main way of working for you is to validate or reject hypotheses. 
  • You can speak and write fluent in Dutch and English